Dave is an experienced business insurance executive with special emphasis in leadership and strategy. The founder of InsuranceThoughtLeadership.com, Dave is also Vice President at InterWest Insurance Services, one of the largest privately held insurance brokerages in the U.S.Connect
I cringe every time a company wants to do a benchmarking study. Wikipedia defines benchmarking as “comparing one's business processes and performance metrics with industry bests and best practices from other companies.” From the requester's perspective, it is the prudent thing to do. So what's the problem? The problem is Read More.